Our offerings

We work with boards, executives, managers, and front-line staff. Through our courses, workshops, and coaching, we help organizations and their people thrive by building capacity, developing skills, setting strategy, and improving operations.

Training Courses

No awkward icebreakers or boring lectures. Our courses are different.

Learn powerful new skills that you’ll actually use on the job. Have meaningful conversations that will change your perspective. Solve the problems that keep you up at night. Discover abilities you didn’t know you had.

We offer courses for everyone in your organization, from front-line workers to board members. And, we serve really good coffee.

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Private Workshops

Our private workshops, tailored specifically to your organization’s people and context, help your team tackle its most pressing challenges.

From building skills to solving tough problems, our coaches make it happen, step by step.

At the end of the day, we don’t abandon you with a stack of confusing sticky notes — we actually deliver meaningful and measurable results.

Executive Coaching

For senior leaders looking for personal growth or organizational change, we offer personal coaching — one-on-one or in small peer groups — from accomplished master coaches who have been in your shoes before.

Discover how a modest investment can have a powerful impact on your career, your confidence, and your organization.

Sample Training Courses

Client Service Design Workshop

In this hands-on workshop, you’ll design, prototype, test, and refine a client service model in real-time — even if you’ve never done it before. Discover strategies and tools you can use now to respond to client service challenges in your organization.

This program is for:
👤 Front-line workers
👤 Supervisors / Managers
👤 Senior leaders / EDs

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Service Innovation Conference

Learn how important — and easy — it can be to innovate and improve your organization's service delivery. Hear from experts about trends and tools that can help any organization — big or small. Work through problems and opportunities from your organization.

This program is for:
👤 Supervisors / Managers
👤 Senior leaders / EDs

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Front-Line Resilience

Serving clients can be incredibly rewarding… but it can take a toll on workers. In this course, you’ll learn practical techniques to boost your emotional, mental, and physical resilience and to protect your well-being as a front-line worker.

This program is for:
👤 Front-line workers
👤 Supervisors / Managers

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Legacy-Building for CEOs

When they retire, the best non-profit CEOs and Executive Directors leave a mark on their organization that’s positive, everlasting, and uniquely theirs. In this intimate workshop, you’ll work with a coach to craft a vision for your personal legacy, and an adaptive plan to make it real in the years ahead.

This program is for:
👤 Executive Directors / CEOs

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Board Relationships for CEOs

For a CEO or Executive Director, the relationship with their organization’s board of directors can be critical to their success. In this course, you’ll get practical tips and personal coaching to help you strengthen your relationship with your board members, navigate challenging situations, and avoid common pitfalls.

This program is for:
👤 Executive Directors / CEOs

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Can’t find the perfect course?

We offer courses and workshops for everyone, from front-line workers and managers to executives and board members.

Get in touch to tell us what you’re looking for. We’ll let you know if an upcoming program is scheduled, or if we can offer a personalized course just for your organization.